Bonus & Promotions Policy

Your cash balance and any bonus balance are separate. A bonus is not cash, and it is not a points balance you can exchange for money.

Each live offer on Promotions shows its own amount, wagering requirement, eligible products, and expiry. If an offer has no wagering figure, the bonus page for that offer is the rule that applies.

Deposit-match, free-bet, and casino free-round offers are claimed from Promotions or at deposit, when the offer is live. They apply only to the products named on that offer.

A promotion is not a guaranteed win. Odds, game results, and casino outcomes are unchanged by a bonus.

There is no loyalty-points wallet that converts into withdrawable cash. If a future points programme is offered, the rate, eligible games, and cash-out rules will be published on the offer before you opt in.

Current offers are listed on Promotions.

Self-exclusion, cooling-off, and deposit, loss, stake, or session limits override every promotion. We do not send gambling offers to self-excluded or restricted customers.

Duplicate accounts, shared payments, or other abuse can void a bonus. Flags create a review. They do not automatically confiscate legitimate cash.